When to Fire Fast
𝗪𝗵𝗲𝗻 𝘁𝗼 𝗙𝗶𝗿𝗲 𝗙𝗮𝘀𝘁
Let's be honest, this isn't a comfortable conversation. We champion nurturing talent and building trust, and we absolutely should. But sometimes, a leader must make a hard call for the good of the team and business.
Ignoring warning signs is a luxury no effective leader can afford. Here's when swift action is imperative.
𝗧𝗵𝗲 𝗥𝗲𝗱 𝗙𝗹𝗮𝗴𝘀 🚩
So, when do you draw that line? When does nurturing become a drain? Clear indicators:
◽ Undermining Behavior: This is insidious. Subtle sabotage, passive-aggressive comments, or whispers erode cohesion. This poisons the well faster than almost anything.
◽ Persistent Underperformance: Not just off days, but consistent lack of performance despite clear feedback, coaching, and opportunities. Or worse, performative performance that lacks real value. If sustained results aren't there after genuine intervention, it's time to act.
◽ Unacceptable Behavior: Non-negotiables like outright unprofessionalism, ethical breaches, disrespect, or creating a hostile environment. These compromise psychological safety and team integrity.
◽ Unwillingness to Change Culture: When a team member consistently shows an unwillingness to adopt and change culture, embracing shared values, or contributing positively to the desired culture, they become a drag. They're actively working against the tide you're trying to create.
𝗧𝗵𝗲 𝗡𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝗕𝗮𝗹𝗮𝗻𝗰𝗲: 𝗧𝗿𝘂𝘀𝘁 & 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲
Decisive action isn't snap judgment; it's balanced with clear guardrails and genuine effort:
◽ Clear KPIs: Have we set explicit, measurable expectations? Without them, "underperformance" is subjective.
◽ Culture Statements: Are our team's values and expected behaviors clearly articulated and communicated excessively?
◽ Corrective Measures: Have we invested time to guide, coach, and mentor? As you've noted, extraordinary patience and investment are often needed.
Navigating these tough decisions, and understanding where trust and performance intersect, requires seasoned judgment.
If you're a leader grappling with team dynamics, strategic growth, or the hard calls, let's talk about developing your leadership acuity.
